An important update for EU customers

Shipping and Delivery

Due to Covid-19 orders are not being shipped daily, and there may be up to 3-5 days added to our normal delivery times.

Deliveries to England, Scotland and Wales are shipped on DPD’s Next Day Delivery service. Deliveries to Northern Ireland are shipped on DPD’s Two Day Delivery service. Orders to destinations outside of the UK are delivered by DHL Worldwide Express.

DHL provide full track and trace and express customs clearance facilities. Please note that the below are estimations and can be subject to change. They should be used as a guide only.

All customers will receive an email or SMS confirming when their order has been dispatched. This confirmation will include online tracking information.

UK (Excluding Northern Ireland)

Free Delivery: Next working day from dispatch

Northern Ireland

Free Delivery: Two working days from dispatch


£19.50 – 1 – 3 days from dispatch.

Important VAT/DUTY Information – Please Read!

Depending on delivery location outside of the UK, your order may be subject to additional duties and/or taxes at customs clearance to take receipt of your goods.

Due to customs policy variations, we advise that you contact your local customs office to clarify any obligations you may have before placing your order with us. 

John White (Northampton) Ltd is not responsible for any duty charges.  Likewise, deliveries may be affected by customs clearance lead times.

Rest of the World

£25 – 1 – 3 days from dispatch and is subject to customs clearance lead times. In more remote locations your order may take longer than expected.

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